Shipping policy
Camo Cast Shipping Policy
Thank you for choosing Camo Cast (camocastco.com). Below are our shipping terms for custom-printed apparel.
1. Production & Processing Time
Every garment is made to order. Production takes 3-5 business days from order confirmation. Bulk orders (10+ units) may add 1-2 business days. Orders placed Saturday or Sunday begin production on Monday.
2. Shipping Rates
$5.99 flat-rate shipping to the United States, Canada, United Kingdom, Australia, New Zealand and Vietnam. $9.99 to European Union countries. Free shipping on any order of $85 or more. Your rate is always shown at checkout before you pay.
3. Delivery Time
Once your order leaves our facility, delivery is typically 7-15 business days, depending on destination.
4. Duties & Import Taxes
For destinations outside the United States, any duties or import taxes are the responsibility of the recipient where applicable.
5. Tracking
You will receive a shipping confirmation email with carrier tracking once your order ships, via USPS/UPS or DHL/local post depending on destination.
6. P.O. Boxes
We ship to P.O. Boxes for standard orders; a physical street address is recommended for the fastest delivery.
7. Lost or Damaged in Transit
If your package is lost or arrives damaged, email support@camocastco.com within 14 days of the expected delivery date with your order number and photos. We will file a carrier claim and replace your order at no cost.
8. Address Errors
Double-check your shipping address before checkout. Returns due to incorrect addresses incur a re-shipping fee.
Questions? support@camocastco.com, support hours 9 PM - 1 PM US Eastern (1:00-17:00 UTC), every day.